The Appliance Repair Service Call Charge. How much should it cost? What does it cover? An appliance technician in Palmdale and Lancaster, CA explains.
Understanding The Appliance Repair Service Call Charge in The Antelope Valley, California
Beware of the "Bait & Switch" Scam.
Trying to understand how the appliance repair service call charge works can be quite confusing. If you call 5 different appliance repair companies you'll probably get 5 different explanations along with 5 different prices for the service call. Have you heard of "Bait & Switch"? Dis-honest carpet cleaning companies do it, dis-honest plumbing companies do it and dis-honest appliance repair companies do it too. They will advertise a much "lower than normal" price to get you to call them and then they become just like a used car salesman when they get to your home. A low service call price doesn't do much good if the guy that's offering it is not an honest person.
Let me explain why the service call charge is NOT what you should be asking about when looking for an appliance repair technician to repair your washing machine, dryer, refrigerator, dishwasher, freezer, ice maker, stove, oven, range, cook top, disposer or any major household appliance. Honest small business owners are glad I'm sharing this information with you and dis-honest small business owners,...well,.....not so much! When you're done reading this page, I'm sure you'll have a better understanding about the service call charge for appliance repair.
Let me explain why the service call charge is NOT what you should be asking about when looking for an appliance repair technician to repair your washing machine, dryer, refrigerator, dishwasher, freezer, ice maker, stove, oven, range, cook top, disposer or any major household appliance. Honest small business owners are glad I'm sharing this information with you and dis-honest small business owners,...well,.....not so much! When you're done reading this page, I'm sure you'll have a better understanding about the service call charge for appliance repair.
What you should be asking about when searching for an honest appliance repair company
Everyday there's at least 2 or 3 people from Palmdale and Lancaster, CA that call me and their only question is this. "How much is your service call charge for appliance repair?" They believe whoever has the lowest appliance service call charge must be the best appliance repair service company to call. Actually, the service call price is not what's important. What's important is how much the total appliance repair is going to cost you. The service call charge should cover the appliance technician coming to your home and diagnosing what's wrong with your washer, dryer, dishwasher, refrigerator or any home appliance. It should also include a written estimate for the repair. If it turns out that the appliance is not worth repair or if you decide you would rather not repair it for the estimate you were given, then you should only pay the service call for a written estimate. If you decide to go ahead with the estimate, then there should be no service call charge to you. You should only pay parts, tax & labor for the appliance repair.
Unfortunately, not all companies are understanding the service call charge the same. Some companies charge a service call and labor. They don't waive the service call when you go ahead with the appliance repair. One of the biggest & most well known appliance repair companies ( I won't say who but rhymes with Beers ) charges close to $100 for their service call.( pay more & wait longer! ) Some companies have a very low service call charge.(too low) It's how they get people to call them. You only save if you don't have them fix your appliance. Wait till you see their estimate! I'm not saying that all the companies with the really low service call will over-charge you for the appliance repair,...........I just haven't found one yet that doesn't.
I have been charging the same service call price since the early 90's. $27.00 for Palmdale, Lancaster, Quartz Hill, Littlerock, Acton & Leona Valley, CA. For the cities further out like Lake Los Angeles, Rosamond, Lake Elizabeth, Green Valley, Lake Hughes and Pearblossom, CA, the service call charge is $35.00. I only charge the service call if you decide not to go ahead with the repair. Then I give you a written estimate. If you decide to have the appliance repair done within 30 days, then I deduct the service call you paid from the estimate and you just pay the difference. If you choose to go ahead with the appliance repair right away, then you just pay parts, tax & labor. No service call charge! ( labor cost depends on the job but my labor costs are the lowest I've seen anywhere ) So what I'm saying is, most of the time, the service call charge doesn't even matter. What you really should be asking when you call around is this. "If I tell you what kind of appliances I have and what the symptoms are, could you give me some idea of what type of repair might need to be done and what the possible cost might be?"
I Would Tell You! I would ask you the brand and model # of the appliance. I'd ask you questions to help me narrow down what it could be. I'd give you possibilities of what it could be and the repair cost if it turned out to be just that. There's no way I can be sure over the phone but at least you'll have an idea about what the appliance repair is going to cost you....You'd be amazed how many companies here in Palmdale, Lancaster and The Antelope Valley, CA wont do that!
Keep this in mind: If the company you're calling won't give you some idea of what it might be and cost,...if they keep saying: "A technician will have to come out and see your appliances first before we can tell you anything",... then maybe they're not the best choice.
No matter who you decide to call for your appliance repair needs, I hope this information helps you understand that the total cost of the repair is what matters. Not the service call price. It is also important that your bill is itemized showing how much the parts cost, how much the tax was and how much the labor costs. Some companies hide that by just having the total price of the repair on the receipt. You can read more about that on "Why Choose B&D Appliance Repair?"
Before you decide who the best company is for appliance repair Antelope Valley, California, please read "More About B&D Appliance". Also, take a look at our new page published August 18th, 2012 titled "The PRO's and CON's of B&D Appliance Repair Service Palmdale & Lancaster, CA".
We are an honest, local family business and we believe "If You Use Us Once,...You'll Use Us Again!"
Bob Meadows/Owner
B&D Appliance Repair Service
Palmdale & Lancaster, CA
(661) 947-3428
appliancebob26@gmail.com
Unfortunately, not all companies are understanding the service call charge the same. Some companies charge a service call and labor. They don't waive the service call when you go ahead with the appliance repair. One of the biggest & most well known appliance repair companies ( I won't say who but rhymes with Beers ) charges close to $100 for their service call.( pay more & wait longer! ) Some companies have a very low service call charge.(too low) It's how they get people to call them. You only save if you don't have them fix your appliance. Wait till you see their estimate! I'm not saying that all the companies with the really low service call will over-charge you for the appliance repair,...........I just haven't found one yet that doesn't.
I have been charging the same service call price since the early 90's. $27.00 for Palmdale, Lancaster, Quartz Hill, Littlerock, Acton & Leona Valley, CA. For the cities further out like Lake Los Angeles, Rosamond, Lake Elizabeth, Green Valley, Lake Hughes and Pearblossom, CA, the service call charge is $35.00. I only charge the service call if you decide not to go ahead with the repair. Then I give you a written estimate. If you decide to have the appliance repair done within 30 days, then I deduct the service call you paid from the estimate and you just pay the difference. If you choose to go ahead with the appliance repair right away, then you just pay parts, tax & labor. No service call charge! ( labor cost depends on the job but my labor costs are the lowest I've seen anywhere ) So what I'm saying is, most of the time, the service call charge doesn't even matter. What you really should be asking when you call around is this. "If I tell you what kind of appliances I have and what the symptoms are, could you give me some idea of what type of repair might need to be done and what the possible cost might be?"
I Would Tell You! I would ask you the brand and model # of the appliance. I'd ask you questions to help me narrow down what it could be. I'd give you possibilities of what it could be and the repair cost if it turned out to be just that. There's no way I can be sure over the phone but at least you'll have an idea about what the appliance repair is going to cost you....You'd be amazed how many companies here in Palmdale, Lancaster and The Antelope Valley, CA wont do that!
Keep this in mind: If the company you're calling won't give you some idea of what it might be and cost,...if they keep saying: "A technician will have to come out and see your appliances first before we can tell you anything",... then maybe they're not the best choice.
No matter who you decide to call for your appliance repair needs, I hope this information helps you understand that the total cost of the repair is what matters. Not the service call price. It is also important that your bill is itemized showing how much the parts cost, how much the tax was and how much the labor costs. Some companies hide that by just having the total price of the repair on the receipt. You can read more about that on "Why Choose B&D Appliance Repair?"
Before you decide who the best company is for appliance repair Antelope Valley, California, please read "More About B&D Appliance". Also, take a look at our new page published August 18th, 2012 titled "The PRO's and CON's of B&D Appliance Repair Service Palmdale & Lancaster, CA".
We are an honest, local family business and we believe "If You Use Us Once,...You'll Use Us Again!"
Bob Meadows/Owner
B&D Appliance Repair Service
Palmdale & Lancaster, CA
(661) 947-3428
appliancebob26@gmail.com
A Couple B&D Appliance Repair Service "Customer Reviews"
For More Testimonials, Visit Our "Customer Reviews" Page
For More Testimonials, Visit Our "Customer Reviews" Page
 Customer Service Was Excellent
"My husband called to schedule for them to come out and service our Kenmore washing machine. They told him between "Now & 3pm". They showed up within 15 minutes. The diagnosis: I was told one of my toddler's socks was stuck and was causing it not to work and led the pump to start leaking. Within 30 minutes my washing machine was good as new! The friendly and knowledgeable Technician advised me to get a mesh bag to place all of her little items in when I wash her clothing.The Technician was so awesome he even gave me one he had in the truck, for free. The price was Great. Customer Service was Excellent. I highly recommend B&D Appliance Repair Service." By Carly Sanchez March 2015 posted on Google |
 Completely Satisfied
"I was completely satisfied and impressed with the service I received from B&D Appliance to repair my washing machine. The cost was reasonable and there was no waiting; he actualy had the parts on hand in his service truck. Knowledgable, friendly, reliable; I highly recommend!" By Vincent Scribner Jan. 13th, 2011 posted on |
